ALL RETURNED ITEMS MUST BE:
- In brand new, unworn condition (if your item is not in brand new condition, you will NOT be refunded!)
- Item(s) must not have been worn, altered, washed, or damaged or they will not qualify
- Item(s) must include original packaging and tags
- Item(s) must be safely returned to our warehouse, and the cost of return will be borne by you
INTERNATIONAL RETURNS
- You can ship back your return at your cost to the address below. Inside the box, include your packing slip, or a note with your name and order number. Make sure to ship using a method with a tracking number, so that you can track your return back to our warehouse. NOTE: Shipping fees and customs duties and taxes are not refundable by our. You may be able to present your return receipt to your customs office for reimbursement of customs fees. If you need a different item, please place a new order. All international returns are refunded back to original form of payment.
SHIP RETURNS TO:
gong cheng jie dao,wan ke cheng, xi yuan xiao qu
li cheng qu,pu tian shi,fu jian sheng
China,351100
NEED TO EXCHANGE FOR A DIFFERENT SIZE?
- Follow the instructions above: Fill out the RETURN FORM and it will ask you if you want to exchange.
- Note: This will be an even exchange, no extra money will be collected, even if the current price is higher than what you paid.
WORN SHOE RETURNS
- We are not able to accept returns on worn item(s) of any kind. If our returns team determines that your item(s) show signs of wear, you will be notified via email and not be refunded and your item(s) will be donated to charity. No exceptions will be made.
RETURN QUESTIONS
- If you have any questions about returns, please email us at hyh147hjb@outlook.com